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Privacy Statement

Special Note to Non-U.S. Visitors

This Privacy Policy is intended to meet the laws and requirements of the United States, which may not necessarily be consistent with the laws and regulations of your home country. Any information that you provide to Fame Route, LLC ("Fame Route") will be treated in accordance with this Privacy Policy. All Fame Route affiliates such as Fame Jets, Fame Motor Sports, and Fame Concierge shall collectively be referred to as "Fame Route" on this web site.

Fame Route recognizes its obligation to protect the privacy of its online guests. It is a policy of Fame Route that no information should be submitted to or posted at any Fame Route Web sites by children 13 years of age or under. Fame Route does not actively seek any demographic or preference information from children, nor will it ever disclose any personally identifying information regarding children to third parties.

Fame Route only collects personal information from our online guests on a voluntary basis. We may require personal information to access certain sections of our Web site. If one of our Web sites solicits personal information such as names or addresses, Fame Route will use the voluntarily submitted information only to respond to our online guests and for internal purposes. Fame Route Web sites collect non-personal information from our online guests (such as type of browser, operating system and domain names), but we do not collect personal information in this process.

Communications To Fame Route

Fame Route appreciates hearing from you. However, in your communications with us, please keep in mind that any communication or material you transmit to or through any of our Web sites by electronic mail or otherwise, including any data, questions, comments, creative suggestions, ideas, concepts, products, photos, marketing or promotional plans or strategies, or the like shall be deemed and shall remain the exclusive property of Fame Route. You understand and acknowledge that Fame Route has the resources which may have developed or may in the future develop ideas identical to or similar to your suggestions or comments and that Fame Route is only willing to consider suggestions and ideas on the terms set forth herein. Any suggestion, idea, or comment is not submitted in confidence and Fame Route assumes no obligation, express or implied, by considering it. Without limitation, Fame Route shall exclusively own all now known or hereafter existing rights to the suggestions, ideas or comments of every kind and nature and Fame Route shall be entitled to unrestricted use of the suggestions, ideas or comments for any purposes whatsoever, commercial or otherwise, including, but not limited to, reproduction, disclosure, transmission, publication, broadcasting or posting without any compensation to the provider of the suggestions, ideas or comments.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better services and products. For example:

  • We may ask for your personal information when you’re discussing a service issue on the phone with an associate, registering for a flight, participating in an online survey, or purchasing a product.
  • When you interact with Fame Route, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Fame Route services you use, such as type and date of purchase; and information relating to a support or service issue.
  • We also collect information for market research purposes — such as your occupation and flight preferences— to gain a better understanding of our customers and thus provide more valuable service.
  • We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website and Internet services are of most interest to them.
  • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Fame Route’s products and service offerings.

Your Fame Route ID and related information

The Fame Route website, as well as Fame Route services allows us to create a "Fame Route ID" based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: Fame Route creates a personal profile for you using your name, phone number, email address and credit card.  The system saves your information and assigns you a personal Fame Route ID and a password. The next time you order from Fame Route all you need to do is enter your Fame Route ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your Fame Route ID it will be available for all your transactions with Fame Route globally.

Publicly displayed information is public

If you use a bulletin board or chat room on an Fame Route website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Fame Route is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Fame Route will collect that information from your interaction and the information will become publicly available.

When we disclose your information

Fame Route takes your privacy very seriously. Fame Route does not sell or rent your contact information to other marketers.

Within the Fame Route Group

To help us provide superior service, your personal information may be shared with legal entities within the Fame Route group globally who will take steps to safeguard it in accordance with Fame Route’s privacy policy.

With our service providers, vendors, and strategic partners

There are also times when it may be advantageous for Fame Route to make certain personal information about you available to companies that Fame Route has a strategic relationship with or that perform work for Fame Route to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, provide flight and transportation service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Fame Route’s policies, except if we inform you otherwise at the time of collection. For example, when you purchase a flight, you authorize Fame Route and its carrier partner to exchange the information that you provide during the activation process to carry out service. If you are approved for service, your account will be governed by Fame Route and its carrier’s respective privacy policies. Without such information being made available, it would be difficult for you to purchase products, have services delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Fame Route website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Fame Route takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Fame Route Site uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Fame Route Online Store or iTunes Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Internet Explorer.

Integrity of your personal information

Fame Route has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at www.FameRoute.com/contact/myinfo. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.